Frequently Asked Questions about BeauGen Cushions
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Will BeauGen cushions work with my pump?
Short answer: YES!
BeauGen cushions work with nearly all pump brands on the market, including Spectra, Medela, Willow, Elvie (using the Fold Method), BabyBuddha, Lansinoh, Hygeia, Evenflo, and many more! If you'd like to know about a specific brand, email us at pumped@beaugen.com. (Note: Due to the angled design of Pumpin' Pal flanges, cushions are not guaranteed to be compatible.)
Will BeauGen cushions work with my flange size?
Cushions work best for those whose nipples measure between 17-27mm. Cushions are stretchy to fit a range of flange sizes 21-28mm.
Because cushions are approximately 1mm thick (the thickness is not exact due to its super soft, stretchy material, when you press and stretch the cushion, the thickness changes), they decrease the flange size by about 1-2mm. For example, a 24mm flange with a cushion will become 22-23mm.
Pro Tip: The Fold Method decreases the flange size by 3-4 mm, so a 24mm flange will become 20-21mm.
Unless you are in between sizes, you may need to size-up your flange to accommodate the cushion. (Note: If you measure 28mm, you will not be able to size up to a 29mm or larger because the cushion does not stretch enough to fit flanges larger than 28mm.)
Psst! Some users have found success achieving a 17mm flange fit using the Fold Method. Since the Fold Method reduces the flange size by 3-4mm, a folded cushion inside a 21mm flange would make it be 17mm. Simply fold the tunnel of the cushions down like a turtleneck. To see the Fold Method in action, check out this quick How-To video.
While we do not have a specific timeline right now, our product development team is thinking about the next generation of breast pump cushions. Click here to complete a brief survey to help us prioritize the development of more sizes to support even more moms.
Should I size-up my flange to use the cushion?
Yes, we usually recommend sizing up your flange, unless you are in between sizes.
Why? Cushions are approximately 1mm thick (the thickness is not exact due to its super soft, stretchy material, when you press and stretch the cushion, its thickness changes). Therefore, when the cushion is inserted into the flange, the flange size is reduced by approximately 1-2mm (or by 3-4mm using the Fold Method).
If you experience any uncomfortable rubbing pumping with the cushion, it might be that the flange is too small or too big. If it's too big, you can try the Fold Method.
What is the Fold Method?
The Fold Method is turtle necking the tunnel of the cushion. It reduces the flange size by 3-4mm (instead of 1-2mm when regularly inserted). To learn more about the Fold Method, check out this quick How-To video.
The cushions don’t fit around my nipples, is there a way to stretch them?
YES! If cushions feel a little snug, you can “train” them. Training cushions helps to further soften the cushion material, "breaking them in" like a new pair of shoes, allowing the cushion to better conform to your size and shape.
To train, simply stretch the cushions around the outside of your flanges for 45-60 minutes before pumping (see the first image below).
If you have a flange that does not allow you to stretch the cushions over its back, you can train your cushions around a similar-sized cylindrical object, such as a chapstick, marker, or glue stick (see second image).
Do cushions help with elastic nipples?
While our cushions were not explicitly designed for elastic nipples, many customers find that our cushions do help with stretchy nipples! The stickiness of the cushion material holds back elastic tissue so that it does not stretch so far into the tunnel, improving comfort while pumping. If you have elastic nipples and have questions about BeauGen cushions, please email our Mommy Care Team at pumped@beaugen.com.
Do cushions help increase milk supply?
The method for increasing milk supply will vary from mom to mom, but it generally requires nursing and/or pumping more frequently. Using BeauGen cushions does not guarantee an increase in supply, but it may help indirectly by providing maximum nipple protection and comfort while pumping, which means you could pump for longer, helping you to fully empty on a more regular basis.
Will cushions affect my letdown?
Since pain and discomfort can inhibit the release of oxytocin (one of the hormones associated with the release of milk), having a more comfortable pumping experience may lead to better letdowns, better milk flow and more efficiency. The overall amount of milk pumped with and without the cushions is usually about the same.
Do cushions work for everyone?
Every mom is different. And we acknowledge that at times there is a learning curve for new cushions users. We are ready and waiting to help troubleshoot and support your pumping journey with BeauGen cushions!
If there is a specific situation you want to inquire about to see if the cushions will help, feel free to email our Mommy Care Team at pumped@beaugen.com with your questions.
How do I wash cushions?
Can I sterilize cushions?
Since the cushion's material is so soft and stretchy, exposing the cushions to high temperatures may make them more prone to tearing. Avoid sterilizing your cushions with boiling water, steamer bags, or other sources of heat.
How should I store cushions?
Store BeauGen cushions in a dry, climate-controlled location, and out of reach from small children.
Do I have to replace cushions?
Please note that the cushion's longevity will vary for each user based on a variety of factors, including: frequency of use, length of pumping session, and care of the cushions. We recommend replacing cushions every 2-8 weeks, depending on frequency and duration of each pumping session. Most users replace cushions each month, with exclusive pumpers replacing closer to the 2-week timeframe.
Watch for signs of wear, such as thinning or tearing - that is when you will know it is time to replace your cushions. When it comes time for you to get a new pair, remember that our cushions are 100% recyclable! Purchase multi-pairs to save!
My cushions tore shortly after use. What can I do?
We’re terribly sorry to hear that your cushion tore shortly after use. Cushions fit inside flange sizes 21-28mm. If you used a flange size outside the recommended range, that is a likely reason for premature tearing.
If you did use a flange size between 21-28mm and the cushion still tore prematurely, please email our Mommy Care Team at pumped@beaugen.com, and we'd be happy to help you out.
Do I need cushions if I don’t have discomfort while pumping?
Short answer: MAYBE!
It's so wonderful that you do not experience discomfort such as rubbing or friction while pumping! Not only do BeauGen cushions minimize pumping pain, they also help provide a more customized fit for those in-between flange sizes. Having the wrong sized flange could impact milk output. A flange that is too small or tight could cause extra pressure on the breast in ways that can lead to clogged milk ducts. Clogged milk ducts, if left unaddressed, could lead to pain, and even infection (aka mastitis).
Do I need cushions if I am not pumping?
No, BeauGen cushions are exclusively designed to be used with breast pumps. If you are not breast pumping, you do not need cushions – though you will still get our love and support!
Can I use cushions like a nipple shield to nurse?
NO! Only use cushions with a breast pump as intended. Please be aware that breast pump cushions are potential choking hazards for children.
What are cushions made of?
BeauGen cushions are plastic (not silicone, unlike other inserts on the market!). They are a food-safe, BPA-free, latex-free and FDA-compliant stretchy plastic.
Our cushions are 100% recyclable and proudly made in the USA. Click here for more information on what is and is not used when making BeauGen Breast Pump Cushions.
When will I receive my order?
Please see our Shipping Policies for up-to-date shipping information.
Do you ship internationally?
No, currently we only ship within the US.
What is your return policy?
Please see our return and refund policy for details. Customers are responsible for the cost of return shipping and providing a tracking number. Any shipping method is acceptable. Any international sales are final.
What if I find out the cushions don’t work for me, can I return for a refund?
Because cushions are a personal use item, we do not accept returns after use. If the cushions cause an adverse effect to your pumping experience, please email our Mommy Care Team at pumped@beaugen.com within 30 days of delivery. We do consider refunds on a case by case basis. Please see our return and refund policy for more details.